Everyone's been blowing up my inbox with the same question: "KP, how do I get my business to show up in ChatGPT answers?" Let's settle this once and for all. Google search used to be the only game in town. Not anymore. AI is here, and if you're not showing up in these answers, you're invisible to a whole wave of customers.
Here's the deal: People aren't just Googling anymore - they're asking ChatGPT, Perplexity, or Bing AI. Instead of "searching," they're "asking." And when these tools spit out an answer, it might list your competitor and not you. That's like showing up late to the block party - everybody already ate. You've got to figure out how to get your brand in the AI conversation.
Look, I'm not gonna sugarcoat this - ChatGPT isn't crawling the web like Google. It's trained on huge piles of information and pulls from that when answering. Translation? If your brand has never put out clear, credible, structured content, you're basically invisible. Think of it like this: if you never spoke up at practice, you're not getting called into the game.
Here's the move:
Think of it like talking slow and loud to your uncle who still thinks Facebook is the internet. You're not dumbing it down - you're making it easy to grab.
AI is like that friend who always quotes the person they trust most. You want to be that person. How?
This is the fun part. Open ChatGPT and ask the questions you want customers to ask:
See who shows up. If it's not you, that's your gap.
If I were running a small business like yours right now, here's the move: I'd create one killer "answer page" on my website for each question my customers ask most. Clean, simple, and written like you're explaining it to your neighbor over coffee. Then I'd test those same questions in ChatGPT every couple of weeks. If I don't see my brand showing up, I'd tweak the content until I do. Simple. Relentless. Effective.
If you only do one thing after reading this, do this: pick one customer question, write the clearest answer possible, and put it on your site today. That's how you start getting into AI-powered answers before your competitors even realize the game has changed.
Got a question? Send it to Ask KP and I'll cover it.